State of Florida - Set up a New Account

Getting Started
Your account will be established and your first order processed. Initial orders may take up to 5 business days to fulfill. Fulfillment on established accounts is 2-3 business days. All equipment is shipped via Federal Express (signature required).

Step 1

Contract Summary and Amendments

Step 2

Review the Price Plan and Feature Matrix
Review the Equipment Matrix

Note: Not all handsets include belt clips. Please check with your Sales Representative for details.

Step 3

Submit P.O. Request to Purchasing Department for Approval.
Along with the PO and Tax certificate submit a completed
Letter of Authorization.

Note: All information needs to be completed in full. Failure to fill in all of the appropriate information will result in delayed order processing or incorrect order processing.

Step 4

Fax completed P.O. and Copy of Tax Exempt Certificate to 813-290-6488 or e-mail to the Florida Government team at FLgovernmentsupport@verizonwireless.com.

Note: P.O. must itemize quantities of equipment, accessories
and services desired as well as contract number

Step 5

Be prepared to participate in a requirement session call to discuss preferred billing method and account structure.

Note: A requirement session must occur with Verizon Wireless prior to orders being processed. Your Government Account Manager will contact you to schedule a call once the Purchase Order and Tax Exempt certificate have been received. The purpose of the requirements call will be to define desired billing method, account structure and order process flow to ensure account accuracy and adherence to State contract.

Step 6

When an order is received and processed the account SPOC will receive an email confirmation of the order. The SPOC must review the order and approve within 3 days or the order will cancel out of the system. Until the order is approved it will remain in a pending status and the order will not ship.