Government

Service

Overview Advantages Customers Solutions Services Support

As a government agency, your whole mission is about helping people. Our government support is built around that same philosophy.

When you call or write us, our #1 rule is that the first person you reach is responsible for making sure your issue is resolved and you’re satisfied. That’s ownership you can hear – and trust. And it means you’ll get the results you expect from the services and devices you choose – or we’ll make it so.

Service dedicated to those who serve America

Our dedicated government support center is open for your business 24x7, with friendly, responsive, expert technical help behind every “hello.”

We maintain multiple call centers across the country to balance our inbound call volume and ensure you get maximum service quality. We’re always ready to handle your call.

A government-dedicated automated response system and web-based self-service site are also available to take care of many of your account activities and give you the answers you need.

When times get tough, we deliver above and beyond the call. Our dedicated Crisis Response Teams receive specialized training to respond when you need help. Our highly specialized engineers and technicians can deploy at a moment’s notice when and where trouble strikes. Our consultative planning process makes sure we stay in step with your agency’s own crisis plans.

There are many more reasons why we’re consistently ranked first in major independent surveys of customer satisfaction in wireless service. We stand ready to serve your agency today and in every scenario for tomorrow.

 

To learn more, contact a Government Account Manager or call (800) 293-3048 for a consultation.

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